Cell Signaling Technology

Digital Automation Manager

Job Locations US-MA-Danvers
Posted Date 2 weeks ago(10/5/2020 5:15 PM)
Job ID

Company Overview

Cell Signaling Technology, Inc. (CST) is a worldwide leader in the development and commercialization of antibodies, assays and research tools. As a company of scientists for scientists, we have developed PTMScan®, a technology to discover protein post-translational modifications, PhosphoSitePlus®, an online resource for investigation of post-translational modifications, and XMT® technology, a proprietary method to develop exceptional monoclonal antibodies. We are fully committed to developing new research tools to help define the mechanisms underlying cell function and disease, thereby broadly accelerating progress in biomedical research and medicine.

Position Summary

As the Digital Automation Manager, you will drive CST’s initiatives to execute, optimize, and scale marketing campaigns, database hygiene and segmentation to get the best 360° view of our customers using HubSpot or an equivalent marketing automation platform. Reporting to the Manager of Digital Operations, you will support digital, demand generation, and client marketing efforts by setting up end-to-end processes that include planning, execution, testing, automation, and fulfillment of various marketing communication campaigns on a global scale.


The Digital Automation Manager will provide direction and communicate global processes for a talented team of digital marketing communications professionals. They will be responsible for developing global counterparts to ensure a highly functioning and effective organization.


  • Partner with the Marketing Managers to implement our marketing communication strategy utilizing our marketing automation platform
  • Define the architecture of CST’s automation platform to allow for global scalability and ease of use
  • Review and create marketing campaigns across the business and automating where appropriate
  • Partner with various business partners to understand the downstream impacts of various campaign
  • Work with the SalesForce team on integrating the marketing automation platform within their platform
  • Work with IT to develop and execute processes and procedures that ensure data integration and consistency
  • Carry out A/B testing on automated marketing campaigns to maximize results
  • Work closely with regional marketers to identify regional nuances for our users & solve for them
  • Work closely and build strong relationship with sales and marketing to maximize the effectiveness of marketing automation to drive both quantity and quality of leads, improve conversion to opportunities and drive increased revenue
  • Contribute to content creation and optimization for websites, blogs, and other digital platforms as required
  • Work in environments with competing and alternating priorities, take accountability for quality of deliverables, provide status on project and deliver in time and as per specifications


  • Bachelor’s or higher in marketing or related degree
  • 8 years’ experience in B2B and B2C digital operations and automation with hands-on experience administering digital automation tools such as Marketo, Eloqua, Pardot, Hubspot, Act-On and Salesforce.com
  • Experience in data maintenance and data hygiene tactics
  • Experience with integrating with Marketing Automation and CRM
  • Certification(s) in HubSpot, Marketo, Pardot or similar marketing platforms
  • Experience programing new templates for e-mails and landing pages
  • Previous experience configuring email compliance on a global scale (CAN-SPAM, GDPR)


Preferred Skills/Experience

  • Experience managing vendor relationships
  • Understanding of complex database relationships and downstream impact
  • Strong understanding of marketing best practices around email deliverables
  • Experience with multi-lingual platforms
  • Experience working with remote teams
  • Experience combining multiple automation platforms
  • Experience with project management tools like WorkFront
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills



Cell Signaling Technology, Inc. is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.


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