Cell Signaling Technology

  • Business Systems Analyst Web / eCommerce

    Job Locations US-MA-Danvers
    Posted Date 3 months ago(12/9/2019 9:02 AM)
    Job ID
    Information Technology
  • Company Overview

    Cell Signaling Technology, Inc. (CST) is a worldwide leader in the development and commercialization of antibodies, assays and research tools. As a company of scientists for scientists, we have developed PTMScan®, a technology to discover protein post-translational modifications, P hosphoSitePlus®, an online resource for investigation of post-translational modifications, and XMT® technology, a proprietary method to develop exceptional monoclonal antibodies. We are fully committed to developing new research tools to help define the mechanisms underlying cell function and disease, thereby broadly accelerating progress in biomedical research and medicine.

    Position Summary

    The Business Systems Analyst Web / eCommerce will work with business stakeholders and the development team to ensure both the technical design and implemented solutions meet the needs of the business. The designs and solutions need to support the customer journey through awareness, product research, purchasing, and support in a B2B environment. This role requires someone with excellent interpersonal and communication skills to proactively and effectively work with the business community and IT staff to implement solutions that are scalable and well designed.


    • Uncover areas for improvement and develop and implement solutions.
    • Serve as a liaison between stakeholders, users and implementation team
    • Examine and evaluate business processes, lead ongoing reviews of business processes and develop optimization strategies
    • Stay up-to-date on the latest process and IT advancements to automate and modernize systems
    • Conduct meetings and presentations to share ideas and findings
    • Perform requirements analysis, ensure solutions meet business needs and requirements
    • Effectively communicate insights and plans to cross-functional team members and management
    • Work closely with stakeholders, implementation teams on-shore and off-shore, and managerial staff
    • Update, implement and maintain procedures
    • Recommend solutions for improving and restructuring company procedures.
    • Assess company performance, information, and plans by conducting regular tests and analysis.
    • Monitor company systems status and report any progress or changes.
    • Research and estimate costs of upgrades and improvements.
    • Establish specifications for new projects by developing project goals, phases, and budget.
    • Ensures testing is thorough and complete throughout all phases of projects by working with developers, QA analysts and end user community
    • Work with end users and agile product owner during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues
    • Establish strong partnership and collaboration with agile business team, analytics team, branding team, marketing and sales teams
    • Follow an agile software development methodology and contribute to all phases of the software development lifecycle and support
    • Create a resource and partner plan that allows delivery of the business requirements
    • Work in environments with competing and alternating priorities, take accountability for quality of deliverables, provide status on project and deliver in time and as per specifications
    • Partner with key roles such as enterprise architects, project managers, business users and infrastructure, to create solutions that are aligned to architecture standards and principles, leverage common solutions and services


    • Bachelor’s degree in Business, Computer Science or relevant field.
    • A minimum of 8 years’ experience as a business systems analyst or related field.
    • Experience with defining problems, collecting data, establishing facts, and drawing valid conclusions
    • Experience with all aspects with a web and eCommerce stack
    • Experience with systems used to manage and deliver an integrated B2B commercial experience. Including: web sites, Content Management Systems, B2B Commerce systems 
    • Experience managing competing resources and priorities.
    • Experience with influencing stakeholders and working closely with them to determine acceptable solutions
    • Experience creating detailed reports and giving presentations



    Preferred Skills/Experience

    • Understanding of web and commercial systems in a B2B setting
    • Ability to work in a collaborative environment.
    • Excellent interpersonal and communication skills.
    • Highly analytical mindset.
    • Sense of ownership and pride in your performance and its impact on company’s success
    • Critical thinker and problem-solving skills
    • Team player
    • Good time-management skills
    • Great interpersonal and communication skills
    • Excellent documentation skills
    • Fundamental analytical and conceptual thinking skills
    • Following through on commitments
    • Excellent planning, organizational, and time management skills




    Cell Signaling Technology, Inc. is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.


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